Appointment Policy 

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

For your convenience, 'drop-off' appointments are available. A 'drop off' means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours or the whole day. Usually we will ask you to 'drop off' sometime in the morning so our doctors can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, a staff member will give you a call to go over the diagnosis and to give you discharge instructions. 
 

 Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.  All cats must be presented in an appropriate cat carrier or on a leash.

  For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.

Payment Policy

 We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, Care Credit, cash and personal checks.

 Why use Care Credit? Because pets are part of the family.

A credit card for my pet? Well, yes, for his healthcare needs and yours too.

You can use the card over and over either for follow-up visits with your veterinarian or to pursue the pet dentistry you've wanted. Whether it's an everyday checkup, or an emergency surgery, we offer you convenient monthly payment options, so you can worry about the important stuff. You know, like playing fetch and learning new tricks.

Apply today and you and your pet will be back on top in no time.