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Our practice has always considered our clients and their pets as part of our own family. Many of you have been with us for decades and we have shared all the joys and concerns that life brings. Over the past few weeks we have been closely monitoring the developments centered around the COVID-19 virus and we are unwaveringly dedicated to continue to serve you and keep the health and well being of you, your pets, your family and our staff as the highest priority.
For this reason, we are following the protocol recommended by the NC Veterinary Medical Association and the NCSU College of Veterinary Medicine and we will be offering curbside service so we can continue to deliver the same excellent service and care while protecting you and your family and our staff as well.
We ask that all clients remain outside or in your car and call the clinic so we can gather all the necessary information via phone. A staff member will then meet you outside to bring your pet into the building. We will continue to offer appointments for your pet by bringing your pet inside, answering all questions and making all recommendations remotely via phone and then delivering your pet back out to you in the parking lot. You can always utilize our drop off services if you prefer not waiting for your pet in your car! Surgeries and dental procedures will continue as scheduled with the drop off time of 7:30am to 8:30am.
Appointments: Call the clinic upon arrival so we can assist you. A staff member will come out to bring your pet in the building while you wait in your car. Consider scheduling as a drop off if you do not wish to wait.
Drop offs: Call the clinic upon arrival
Emergencies: Call the clinic as soon as possible so we can best assist you and call again upon arrival. We will provide you an initial estimate for exam and diagnostics and will call you to discuss findings to develop a treatment plan and update the estimate accordingly.
Euthanasia: Please call the clinic so we can devise a plan that is best for you and your pet.
Boarding and Bathing: We will continue to offer these services. Again, call the clinic when you arrive. The only change being that we ask you to leave all personal items (toys and bedding) at home. We have plenty of beds and toys that are washed after each pet so yours will continue to have the comforts of home while they are with us! Bring any food and medications in a plastic bag that can be disposed of- no tote bags!
Need to pick up food or medications? Just call from the car and we will bring it out to you. We also have our new online pharmacy as an option for those not wanting or able to leave your home. Call us and we can set you up to have food or prescriptions delivered to your house too.
We will continue to provide the highest level of care and compassion for our beloved pets and clients and we appreciate your patience and understanding while we navigate the rising concerns of the COVID-19 virus. If at any point you have questions or concerns, we are always here to listen and answer those concerns!
At Sedgefield Animal Hospital and Dental Center
your pets aren't just "patients", they're FAMILY!
Sedgefield Animal Hospital and Dental Center (SAHDC) is a well-established, full- service, small animal veterinary hospital providing comprehensive medical, surgical and dental care to Greensboro, Jamestown, High Point, North Carolina and surrounding areas. At SAHDC we strive to offer not only sound advice, but also optimal veterinary care, thus allowing you the enjoyment of your companion for a maximum number of years. Our job is not only to treat your pet when he or she isn't feeling well, but also to help you learn how to keep your best friend happy and healthy.
As you are probably aware our pets age more rapidly that we do, yet have you considered what this means for your pet’s health and quality of life? Diseases in domestic animals progress 6-10 times more rapidly than humans because their aging process is 6-10 times more rapid. Therefore, as your pet ages, more frequent evaluations are necessary.
We know that you wouldn’t see your doctor once every 6-10 years. This is why it is critically important that pets come in for a physical exam a minimum of 1-2 times every year. Skipping a year (or even going a few months over) might prevent us from detecting or preventing of some of the following health challenges in a timely manner.
What are the most commonly found health challenges of pets?
We know that you want to keep your pet as healthy as possible, for as long as possible. That is why we are committed to proactive care; it can have a significant positive impact on your pet’s long term health and quality of life. The sooner a medical problem is detected the more likely the condition can be resolved or treated easily. Severe conditions eventually become untreatable and irreversible. Pain and discomfort get worse as a condition becomes more severe, meaning your pet might ‘suffer in silence; they can’t communicate that to you.
At Sedgefield Animal Hospital & Dental Center we believe in partnering with you to create a unique comprehensive and holistic approach to your pet’s care. The results of early detection testing are combined with our physical exam findings and your observations of your pet’s signs, symptoms and behaviors at home. All of these are like pieces of a puzzle that allow us to more clearly see your pet’s medical status. We want for you to have peace of mind about your pet’s heal
Let us introduce ePetHealth!
We are always looking for ways to meet your needs and to provide better care for our patients. We realize with the hustle and bustle of everyday life that saving time and convenience can make all the difference in your schedule. We also understand that it's hard to remember to give us a call to schedule an appointment, or even if you can recall when you last gave your dog or cat his/her medications or last filled their prescription. Hopefully, we can now make life a little easier for you.
Let us introduce ePetHealth, a free service for our clients. What is ePetHealth exactly? Simply put it is an online portal accessed through our website that allows you to connect to us and your pet's health records 24/7! All it takes is for us to have you email address linked in our system and then you are free to create your own ePetHealth account at the link above. From there you can establish which features you wish to use in the system and which you don't. Don't worry, your pet's records are safe, secure, and can only be viewed with an email address and private password that you create.
Some Features Included Are: